What Steps Can You Take to Create a High-Performing Team?
In today’s business environment, organizations are flatter and the nature of our work is more complex and often global in scope. Meeting the shifting requirements of customers (faster, better, cheaper) has never been more challenging.
As a result, it is increasingly difficult for an individual in a single job role to successfully meet these demands; so, organizations are realizing the key to their success lies in building effective teams across the organization.
We have developed a series of five steps to define your team and determine whether you are providing the right level of support to build an effective team.
Step 1: Understand the purpose of forming your team
Not all teams are created for the same purpose, or have the same end-goals. An executive team manages the organization, whereas a new product team might develop a product and then move to the next. Examine the purpose of your team and ask yourself if it's primary function is to:
- Manage a function or workflow for the organization
- Solve a particular problem or launch a new initiative that requires different perspectives or a surge of effort
- Manage a program or process that requires a commitment to a common interest
Step 2: Examine the characteristics and components of your team
Teams may have different components, just as they may have different purposes. Review the makeup of your team for characteristics that could affect teamwork. Does your team resemble any of the below?
- Is the team a mix of virtual/remote members, or in one location?
- Is the team permanent or temporary? (A board of directors might be permanent, even if members change, whereas a committee might band and disband based on projects.)
- Is the team forming for a short or long duration?
- What is the degree of experience among members?
- Are there new, versus tenured members on this team?
Step 3: Assess the degree of interaction your team requires
“Interdependence” is how dependent team members are on each other to work cohesively. Imagine the differences between a surgical team and the hospital billing department. These teams rely on each other very differently to achieve successful outcomes. Ask yourself if your team has:
- Low interdependence
- Medium interdependence
- High interdependence
Step 4: Review what the organization is doing to support teamwork
Effective organizations leverage teams by providing support that cascades through the organization. Assess your organization’s commitment to developing teams and ask if they provide the following:
- Senior leader support
- Systems and structural support
- Developmental support
Step 5: Examine what you as a leader are doing to support teamwork
Teamwork is the “ultimate competitive advantage” and as a leader, you can support your high-performing teams by making a commitment to building their skills at working together as a team. Ask yourself if you could bolster your team’s performance with any of these actions:
- Build the team’s technical capabilities
- Open up lines of communication
- Pick the right team members and make sure the team is the right size
- Build team member skills—with assessments, retreats, and/or coaching
- Set clear goals (SMART and REAL)
- Clarify each person’s role in achieving the common purpose
- Rally support both within and outside the team
- Foster camaraderie and cooperation—with team retreats
- DiSC®-type assessments
- Promote healthy dissent and resolve conflict (with help from The Five Behaviors®: Team Development)
- Model accountability, establish accountability partnerships
- Communicate team successes
Get started on building effective teams. Download our whitepaper, The Core Components of a Team.