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The Five Behaviors™

Healthy organizations start with healthy, cohesive teams

Improve Team Effectiveness With The Five Behaviors™




Teamwork is the most underdeveloped strategic advantage in your organization. The Five Behaviors™ model is used to help team members learn the foundations of working together more effectively and cohesively. The Five Behaviors™ is a facilitated program, grounded in the successful model from Patrick Lencioni's best-selling book, The Five Dysfunctions of a Team. 

The Five Behaviors Team Development Overview



Improve Employee Engagement With The Five Behaviors™

Video Case Study: The Ripple Effect of Employee Engagement at King County

The Five Behaviors™ is a one-day program designed to help teams learn about and practice the behaviors of healthy, well-functioning teams. Through a team assessment and a series of in-person sessions, members of intact teams learn about and practice applying the five behaviors that are essential to a healthy, effective team.

  • Trusting One Another: When team members are genuinely transparent and honest with each other, they are able to build vulnerability-based trust.
  • Engaging in Conflict Around Ideas: When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.
  • Committing to Decisions: When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.
  • Holding One Another Accountable: When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.
  • Focusing on Achieving Collective Results: The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing—achieving greater results as a team.

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What is The Five Behaviors™ based on?

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The Five Behaviors™ program is based on the successful model from Patrick Lencioni’s best-selling book, The Five Dysfunctions of a Team, and customized based on the team’s assessment. This assessment, powered by Everything DiSC® or All Types™, helps the facilitator shape the program content based on the team’s scores on the five behaviors of a healthy, functioning, effective team.

The five dysfunctions of a team are:

  • Absence of trust
  • Fear of conflict
  • Lack of commitment
  • Avoidance of accountability
  • Inattention to results
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What does The Five Behaviors™: Team Development do?

The program is designed to help team members become a more cohesive team. The facilitator uses activities, videos, and discussion to lead the participants through the powerful Five Behaviors™ model, helping them learn and practice the proven (and powerful) behaviors that will make the team more cohesive and improve performance.

During the program:

  • Team members become more emotionally grounded and establish bonds, leading to more engagement and greater commitment to the organization.
  • Team members create a contract about how the team will succeed to create an environment of accountability.
  • The team gains the momentum to follow through on a team development plan, allowing members to continue to improve and grow together.
  • Team members learn to make better, faster decisions.
  • Team members avoid wasting time talking over the wrong issues and revisiting the same topics because of lack of buy-in.
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Who benefits from The Five Behaviors™?

The Five Behaviors™: Team Development program is designed for intact teams to learn to work together more efficiently and effectively. It can be used to help executive teams improve their decision-making process and create an action plan to drive the team forward strategically. It's also used to facilitate a new leader's assimilation onto a team by enhancing trust and building cohesion to maximize the team's opportunity.

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How is The Five Behaviors™ implemented?

The standard Five Behaviors™ program is a facilitated one-day workshop. 

One-day Five Behaviors™: Team programs are designed to be fast, practical, and relevant. Participants quickly focus on the key issues where the team needs work, leaving the training with knowledge of the model and how the team is currently performing plus actionable ideas on how to move forward.

Participants take the pre-assessment to understand the team’s performance on each of the five behaviors, then the facilitator tailors workshop content to the group’s unique needs and areas of dysfunction. The retreat is followed by an optional re-assessment several months later to gauge the team’s progress in each area.

Other program options include:

  • Team coaching
  • Individual coaching and feedback
  • Progress assessment and webinar
  • Follow-up team sessions
  • Comparison reports
  • Group culture reports
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The Five Behaviors™ Resources

FlashPoint blogs on The Five Behaviors™

Who benefits from The Five Behaviors™: Team Development? The Five Behaviors™: Team Development is a great opportunity for team members at any level to work together more efficiently, cohesively, and effectively.

How does The Five Behaviors™: Team Development apply to remote teams? Virtual teams face many of the same challenges as in-person teams. Technology alone cannot be the answer.

What are the characteristics of an effective team?: There are 10 characteristics that high-performing teams strive to exhibit: delivering results, committing to a shared goal or vision, providing value to constituents, and more.

How do you build a functional team?: Google did it, now you can too. Make sure that team members build trust to work collaboratively and cohesively to achieve results.

How to Build an Effective Team in 5 Steps: There are five steps to define your team and determine the level of support needed to build an effective team. 

What holds teams back from achieving results? Teams who fail to focus on collective results are typically deterred by team members who instead place more importance on their own interests or positions.

How can a retreat build teamwork? Retreats can be used to establish openness and vulnerability, address the elephant in the room that may be holding the team back, and more.

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Think the Five Behaviors could be impactful for your team?

Contact FlashPoint today!

FlashPoint is a Ruby award-winning Partner for Everything DiSC® and The Five Behaviors™.

FlashPoint is an Authorized Partner for The Five Behaviors™. The Five Behaviors™ is a registered trademark of John Wiley and Sons, Inc.