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The Five Behaviors®

Healthy organizations start with healthy, cohesive teams

Teamwork is one of the most underdeveloped strategic advantages today. The good news is that The Five Behaviors® programs can improve team effectiveness throughout your entire organization. The Five Behaviors:

  • Helps intact team members strengthen their relationships, work together more effectively, and achieve greater results
  • Teaches any employee the behaviors that will redefine collaboration and teamwork across your organization
The Five Behaviors® model is based on Patrick Lencioni's best-selling book, The Five Dysfunctions of a Team. 

 

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Do you need a program for all employees or intact teams? This program comparison will help you decide if Personal Development or Team Development is right for your organizational goals.

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See how FlashPoint has worked with three different clients to build higher-performing and more productive teams with The Five Behaviors: Team Development.

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Contact FlashPoint About The Five Behaviors

FlashPoint offers customized, in-organization programs with The Five Behaviors®: Team Development and The Five Behaviors®: Personal Development. 

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What is The Five Behaviors® based on?

The Five Behaviors® programs are based on the successful model from Patrick Lencioni’s best-selling book, The Five Dysfunctions of a Team.

The five dysfunctions of a team are:

  • Absence of trust
  • Fear of conflict
  • Lack of commitment
  • Avoidance of accountability
  • Inattention to results

The Five Behaviors® of a cohesive team are the reverse of these dysfunctions:

  • Trusting One Another: When team members are genuinely transparent and honest with each other, they are able to build vulnerability-based trust.
  • Engaging in Conflict Around Ideas: When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.
  • Committing to Decisions: When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.
  • Holding One Another Accountable: When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.
  • Focusing on Achieving Collective Results: The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing—achieving greater results as a team.
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The Five Behaviors®: Team Development is a one-day facilitated program designed to help teams learn about and practice the behaviors of healthy, well-functioning teams. FlashPoint can facilitate this program in-person or virtually for your teams. Based on a team assessment powered by Everything DiSC® or All Types™, the facilitator shapes the program content around the team's scores on the five behaviors of a healthy, functioning, effective team.

  • Trusting One Another: When team members are genuinely transparent and honest with each other, they are able to build vulnerability-based trust.
  • Engaging in Conflict Around Ideas: When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.
  • Committing to Decisions: When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.
  • Holding One Another Accountable: When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.
  • Focusing on Achieving Collective Results: The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing—achieving greater results as a team.

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What does The Five Behaviors®: Team Development do?

The program is designed to help team members become a more cohesive team. The facilitator uses activities, videos, and discussion to lead the participants through the powerful Five Behaviors® model, helping them learn and practice the proven (and powerful) behaviors that will make the team more cohesive and improve performance.

During the virtual or in-person program:

  • Team members become more emotionally grounded and establish bonds, leading to more engagement and greater commitment to the organization.
  • Team members create a contract about how the team will succeed to create an environment of accountability.
  • The team gains the momentum to follow through on a team development plan, allowing members to continue to improve and grow together.
  • Team members learn to make better, faster decisions.
  • Team members avoid wasting time talking over the wrong issues and revisiting the same topics because of lack of buy-in.
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Who benefits from The Five Behaviors®: Team Development?

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The Five Behaviors®: Team Development program is designed for intact teams to learn to work together more efficiently and effectively. It can be used to help executive teams establish cohesion, as part of a new leader assimilation, or to take any team toward higher performance.

Executive team programs can help the team improve their decision-making process, reinforce cohesion, and create an action plan to drive the team forward strategically.

The program can also be used as part of a new leader's assimilation onto a team during his or her first year as a way to establish a baseline for how the team is performing and to establish clear areas of focus moving forward.

For any team seeking better accountability, more buy-in, or improved trust, The Five Behaviors®: Team Development helps the team identify its strengths and areas of improvement related to The Five Behaviors® and create an action plan to improve.

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Improve Employee Engagement With The Five Behaviors®: Team Development

Video Case Study: The Ripple Effect of Employee Engagement at King County

 

What is The Five Behaviors®: Personal Development?

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The Five Behaviors® Personal Development is a half-day program designed for all employees to learn how to develop good habits, contribute to a culture of teamwork and collaboration, and understand their ownership in establishing effective teams. FlashPoint can deliver this program virtually or in-person for your employees. Participants do not need to be on the same team to learn The Five Behaviors® model and apply the behaviors across any team they work on. This program establishes a culture of teamwork one person at a time, emphasizing the individual's impact on team building and understanding how each behavior connects to the other behaviors.

  • Trusting One Another
  • Engaging in Conflict Around Ideas
  • Committing to Decisions
  • Holding One Another Accountable
  • Focusing on Achieving Collective Results

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What does The Five Behaviors®: Personal Development Do?

The program is designed to help every individual in the organization take ownership of creating a culture of teamwork. The facilitator uses activities, videos, and discussion to engage the participants with the powerful Five Behaviors® model, helping them learn proven (and powerful) team behaviors, plus understand how their style and preferences contribute to a team's culture and effectiveness. Each participant will gain the skills to make any team they work on more cohesive and improve performance and results.

During the virtual or in-person program:

  • Participants across the organization learn a common language for healthy team behaviors.
  • Individuals learn to foster open communication and work productively from one team to another.
  • Participants gain self-awareness around team behaviors where they may need to focus development.
  • After the session, participants walk away with the skills to immediately strengthen their current teams and establish cohesive teams from the start.

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Who benefits from The Five Behaviors®: Personal Development?

The Five Behaviors®: Personal Development program is designed for any employee across the whole organization to contribute to a culture of teamwork and collaboration one person at a time. It especially benefits matrix organizations, employees who work on cross-functional teams, and project teams that are quickly established or changed.

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The Five Behaviors®: Team Development program is a facilitated one-day team retreat session. 

A one-day Five Behaviors®: Team Development program is designed to be fast, practical, and relevant. Participants quickly focus on the key issues where the team needs work, leaving the training with knowledge of the model and how the team is currently performing plus actionable ideas on how to move forward.

Participants take the pre-assessment to understand the team’s performance on each of the five behaviors, then the facilitator tailors workshop content to the group’s unique needs and areas of dysfunction. The retreat is followed by an optional progress assessment several months later to gauge the team’s improvement and areas that could benefit from continued focus in each behavior.

Other program options include:

  • Team coaching
  • Individual coaching
  • Follow-up team sessions
  • Progress assessment
  • Comparison reports between two team members
  • Group culture reports

The Five Behaviors®: Personal Development program is a facilitated half-day workshop. Participants take an online assessment powered by Everything DiSC® that shows where they may excel and struggle with each proven teamwork behavior. Through discussion, videos, and activities, they learn The Five Behaviors® model and practice the behaviors proven to establish higher-performing teams.

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FlashPoint blogs on The Five Behaviors®

Who benefits from The Five Behaviors®: Team Development? The Five Behaviors®: Team Development is a great opportunity for team members at any level to work together more efficiently, cohesively, and effectively.

How does The Five Behaviors®: Team Development apply to remote teams? Virtual teams face many of the same challenges as in-person teams. Technology alone cannot be the answer.

What are the characteristics of an effective team?: There are 10 characteristics that high-performing teams strive to exhibit: delivering results, committing to a shared goal or vision, providing value to constituents, and more.

How do you build a functional team?: Google did it, now you can too. Make sure that team members build trust to work collaboratively and cohesively to achieve results.

How to Build an Effective Team in 5 Steps: There are five steps to define your team and determine the level of support needed to build an effective team. 

What holds teams back from achieving results? Teams who fail to focus on collective results are typically deterred by team members who instead place more importance on their own interests or positions.

How can a retreat build teamwork? Retreats can be used to establish openness and vulnerability, address the elephant in the room that may be holding the team back, and more.

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Get started with The Five Behaviors®

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Start Implementing The Five Behaviors® In Your Organization

FlashPoint offers a variety of Everything DiSC® assessments and training to support your needs. Ready to explore the benefits of The Five Behaviors®? Contact us.

Set up your own online account to manage your organization's assessments

FlashPoint can help set up an online account so you can administer your own Five Behaviors® assessments. You'll be able to issue access codes, monitor report completion, customize reports with your company brand, and print reports from anywhere at any time.

You can choose which assessments you want to administer, adapt them to meet your needs, and select follow-up tools to enhance interpretation and facilitation. Your online account offers an easy way to create, view, send, and print the assessments you need to build better teams and a culture of teamwork!

Grow your Five Behaviors® Expertise

Want to become an expert at interpreting The Five Behaviors® reports and delivering an effective experience for participants? FlashPoint can help you with training, which also helps you earn Professional Development Credits (PDCs) from the Society for Human Resource Management (SHRM).

You will dive deep into The Five Behaviors® model and facilitation best practices to build your confidence and expertise. We also offer facilitation kits featuring leader guides, PowerPoint presentations, videos, and handouts you can use.

FlashPoint is an award-winning Authorized Partner for The Five Behaviors® and Everything DiSC®.

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Think the Five Behaviors could be impactful for your team?

Contact FlashPoint today!

FlashPoint is an award-winning Authorized Partner for Everything DiSC® and The Five Behaviors®.

The Five Behaviors® is a registered trademark of John Wiley and Sons, Inc.